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Customised prints are strictly non-refundable or available for exchange. You may exchange non-customised prints for another print of the same value or a store credit. If prints are recieved damaged or faulty please provide photographs of damages and/or faults. Refunds may be accepted depending on conditions of damages however Melissa Caven Design takes no responsibility of any damages made by postal services.


Shipping for prints is available Australia wide. All our items are sent via Australia Post and tracking information will be provided when item has been shipped. Shipping times will take approximately 5 - 10 business days. Shipping cost is a flat rate of $9.00. Shipping is free within Australia over $75. 



All purchases are done securely through our website via the following payment providers: Square, PayPal and Afterpay.


The customer is responsible for suppling the correct information at time of ordering any custom or personliased print design. The cutomer will recieve one design proof before print. Once approved by the customer, additional changes will be charged accordingly. Melissa Caven Design accepts no responsibility for any spelling errors or false information including copyright ownership on any design project.


This website with URL address is owned and operated by Melissa Caven (75611920721). Should you continue to use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Melissa Caven Design's relationship with you in connection with this website. Should you not agree with any of these terms and conditions, please do not use our website.

The term 'Melissa Caven Design' or ‘us’ or ‘our’ or ‘we’ refers to Melissa Caven Design, the owner of the website, whose registered office is 75611920721, South Australia. The term ‘you’ or ‘your’ refers to the website user.

  1. The content of this website is for your general information and use only. It is subject to change without prior notice.

  2. This website uses cookies to monitor browsing preferences. If you allow cookies to be used, the following personal information may be stored by us for use by third parties: name, email, address, phone number.

  3. Neither we nor any third parties provide any warranty or guarantee as to the performance, accuracy, timeliness, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You hereby acknowledge that such information and materials may contain mistakes, inaccuracies or errors and we expressly exclude any liability for such to the fullest extent permissible by law.

  4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the content, design, layout, appearance, look and graphics of the website. Any reproduction of the website’s material is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  6. All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged on the website.

  7. Unauthorised use of this website may be a criminal offence and/or give rise to a claim for damages.

  8. This website may also, on occasion, include links to other websites which are not controlled by us. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites.

  9. Your use of this website and any dispute arising out of your use of it is subject to the laws of South Australia.

  10. You may only use the website for lawful purposes and in a manner consistent with the nature and purpose of the website.

  11. These terms and conditions do not relate to your use of any product or service described on our website unless otherwise agreed. You must refer to the individual warranty relevant to any particular product or service.

  12. These terms and conditions may be amended from time to time. Your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments.

  13. You indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the website.

  14. In no event will we be liable for any loss, damage, cost or expense including legal costs and expenses (whether direct or indirect) incurred by you in connection with the use of this website.

  15. Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

These website terms of use are provided by 


Last updated Jan 2022.

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